Important information for swaledale.org email users

As you will be aware the transfer of email server did not go to plan. You will need to alter the POP3 incomimg and outgoing mail setting.

  • Please change your incoming mail (POP3) setting from pop.swaledale.org to pop3.strato.com

  • Please change your outgoing mail (SMTP) setting to mailhost.zen.co.uk, if you do not already have this setting.


    • To make these changes open your email software, unfortunately the different software have different access to these settings:

  • Outlook Express and Windows Mail - from the menu select Tools, then Accounts. From the window opened select the mail tab, now highlight your swaledale account and click properties. Choose the server tab. In the window that opens are the server settings that need changing. Click OK before closing this window

  • Outlook - from the menu select Tools, then Email Accounts. From the window opened select "view or change existing email accounts". Click Next. Highlight your swaledale account and click Change. In the window that opens are the server settings that need changing. Click Next then Finish.
  • Thunderbird - from the menu, select Tools, then Account settings, then Server settings (for your swaledale account). On the right hand side of the opened window, change the entry in the Server Name box to pop3.strato.com
    Back on the left hand side of the window, select Outgoing Server (SMTP), then your swaledale account, then Edit. If necessary, change the entry in the Server Name box to mailhost.zen.co.uk Select OK, OK.


    • We apologise that the automated transfer of email accounts from Lycos to STRATO did not work as intended. Lycos and STRATO are looking into the fault. If you need further help applying these settings, please contact us on 01748 886903.

    Collecting your email through your browser. You can collect and send email online when you are away from home. There are two methods available to collect webmail.

    Open www.mail2web.com and select the Advanced login.
    Enter pop3.strato.com as the server name.
    Enter your swaledale.org email address and password.
    Highlight the POP3 mail protocol radio button.

    OR

    Open www.strato-communicator.net
    Enter your swaledale.org email address and password.


    Subscriptions and tickets

    The monthly subscription is £11.75 inclusive of VAT, payable by bank standing order.

    A week's subscription costs £11.75 and a single month's £23.50, both inclusive of VAT.

    Access tickets for casual users cost £2 for two half-hour sessions.

    Tickets are available at Fat Sheep, The Green, Reeth, or contact support@swaledale.org for further information.

    Thank you for supporting our community not for profit venture. In the coming year we hope to add additional functionality to the network and take the first steps to creating an online community in our dales.

    Dangerous spam warning: please note that there is a lot of dangerous unsolicited email ("spam") in circulation at present. Some have attachments they suggest you open which are viruses ("malware"), some purport to be from high street banks, some appear to be rejected/ bounced messages, some are clever enough to use "swaledale.org technical support team" as their signature! (By the way, these are not unique to our network - they are being received by thousands of people all around the country - but we would like our customers to be educated and safe.)

    Please never click on links from unsolicited emails which request login details or other personnal information and never open attachments from such emails. Delete the message and also remove it from any recycle bin you may have in your email client. Also please ensure you have a up-to-date virus checker installed.

    We will only ever contact you via email with very specific information to do with our services, such as service outages and newsletters, and we will always have "Reeth Rural Radio Net" somewhere in the mail. We will not send you unsolicited mail with attachments or requests to click links to login or provide other personnal information.

    You can report phishing attacks to the Anti Phishing Working Group.

    Reeth Rural Radio Net has now been successfully operating in Reeth since November 2004, offering a fast, "always on", internet service. We have expanded both up Swaledale and Arkengarthdale - if you live in the dales we will be very happy to provide a free survey. Please contact support@swaledale.org or phone 01748 886903 (answerphone)and we will organise a visit.

    Sign-up here for broadband for the Dale

    Why bother supporting a local wireless network anyway?

    • It's cheap! And as more people get involved we will make it faster and therefore even better value. We will always try to provide the best value service available in the area.
    • It is a locally run, not for profit, company and therefore provides a local investment which will endeavour to be highly responsive to local needs (such as helping local schools, businesses and community organisations get online). We look on this as the equivalent of building a locally owned, virtual motorway into the two dales. Why pay BT to run a toll road that doesn't offer long term cost savings and benefits to the local community!?
    • You'll be helping the whole dale get online. We endeavour to get to the far-flung reaches of the two dales as soon as possible, which will mean a radical change in the communications services available to them.
    • You'll get a very personal email address. You can choose between a 'swaledale.org' or 'arkengarthdale.org' email address.
    • No phone line required! which means once it's up and running it should be more reliable than the phone line services
    • Secure and private. The local network provides greater protection from external problems such as viruses and hackers (it is much more secure than a standard dial-up). No users of the network can "see" each other's computers or traffic. We will also be able to provide additional security (Virtual Private Networks) for businesses in the near future.
    • Local skills. The practical knowledge learned and shared at many levels locally will enable the local community and hopefully other local communities for the future
    • Tourism services. Business (e.g. cafés/ pubs/ caravan parks/ hotels/ post office) will be able to offer temporary wireless internet passes to visitors.
    • The future - free local phone calls! Once the basic internet service is in place there are additional possibilities such as free telephony services and wireless phones, providing free calls to anyone else on the network (useful when you're out on the farm!). Who knows, even local video phones!